Terms & Conditions

Welcome to THE ROLLING STONE Co. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to comply with these terms.

1. General

  • THE ROLLING STONE Co. is a manufacturer, wholesaler, and retailer of hookahs, hookah accessories, rolling papers, pre-rolled cones, hookah coal, pipes, tips, and other smoking and lifestyle accessories.
  • By using our website or purchasing our products, you confirm that you are at least 18 years of age or meet the applicable legal age requirement in your location.
  • We reserve the right to modify these Terms & Conditions at any time without prior notice.

2. Products & Pricing

  • We strive to ensure that all product descriptions, specifications, pricing, availability, and images are accurate. However, errors may occasionally occur.
  • Product colors, designs, and appearance may vary slightly due to screen settings, lighting, photography, and manufacturing variations.
  • Prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
  • We reserve the right to limit quantities, modify product specifications, or discontinue products at any time.

3. Orders

  • All orders are subject to acceptance and product availability.
  • After placing an order, you may receive an order confirmation. This does not necessarily constitute final acceptance of your order.
  • THE ROLLING STONE Co. reserves the right to cancel or refuse any order due to pricing errors, suspected fraudulent activity, stock unavailability, incorrect information, or other legitimate reasons.
  • In the event of cancellation after payment, the applicable refund will be processed to the original payment method, subject to our refund policy.

4. Payments

  • We accept secure online payments through our authorized payment partners.
  • Orders will be processed only after successful payment confirmation unless Cash on Delivery (COD), where available, is selected.
  • Customers are responsible for providing accurate payment and billing information.

5. Shipping & Delivery

  • We aim to dispatch all orders within the estimated processing time.
  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, remote delivery locations, or other unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information.
  • THE ROLLING STONE Co. is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

6. Returns, Replacements & Refunds

  • Returns, replacements, and refunds are subject to our Return & Refund Policy.
  • Products eligible for return must meet the conditions specified in our applicable return policy.
  • Certain products may not be eligible for return due to their nature, hygiene considerations, or applicable laws and regulations.
  • Refunds, where applicable, will be processed after successful inspection of the returned product.

7. Product Usage & Legal Compliance

  • Our products are intended for legal and lawful purposes only.
  • Customers are solely responsible for ensuring that the purchase, possession, and use of our products comply with all applicable local, state, and national laws and regulations.
  • THE ROLLING STONE Co. does not promote, encourage, or endorse the use of illegal substances or unlawful activities.

8. Intellectual Property

All content on this website, including logos, trademarks, product designs, images, product photographs, graphics, text, and other materials, is the property of THE ROLLING STONE Co. or its respective licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, modification, distribution, or commercial exploitation of our content is strictly prohibited.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful, fraudulent, or unauthorized purposes.
  • Attempt to interfere with the website's security or functionality.
  • Upload or transmit malicious software, viruses, or harmful content.
  • Attempt to gain unauthorized access to our website or systems.
  • Misuse, reproduce, distribute, or copy website content without authorization.

10. Limitation of Liability

THE ROLLING STONE Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products, except where required under applicable law.

We shall not be responsible for damages resulting from improper use, misuse, unauthorized modification of products, or use that violates applicable laws and regulations.

11. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information in accordance with that policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or purchase of our products shall be subject to the applicable courts having jurisdiction over Greater Noida, Uttar Pradesh.

13. Contact Us

If you have any questions regarding these Terms & Conditions, our products, orders, or services, please contact us:

THE ROLLING STONE Co.
Noida, Uttar Pradesh, India
Email: therollingstoneindia@gmail.com
Phone: 7303997956