Terms of Service

Welcome to THE ROLLING STONE Co. These Terms of Service ("Terms") govern your access to and use of the THE ROLLING STONE Co. website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. Eligibility

By using our website or purchasing our products, you confirm that you are at least 18 years of age or meet the applicable legal age requirement in your location.

2. Products & Services

THE ROLLING STONE Co. manufactures, wholesales, and retails hookahs, hookah accessories, rolling papers, pre-rolled cones, hookah coal, pipes, tips, and other smoking and lifestyle accessories.

We strive to ensure that all product descriptions, pricing, specifications, availability, and images are accurate. However, we do not guarantee that all information is completely free from errors. We reserve the right to correct inaccuracies, update information, modify product specifications, or discontinue products without prior notice.

3. Orders & Acceptance
All orders are subject to product availability and acceptance by THE ROLLING STONE Co.
An order confirmation does not necessarily constitute final acceptance of your order.
We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, suspected fraudulent activity, incorrect information, or any other legitimate reason.
If a cancelled order has already been paid for, the applicable amount will be refunded through the original payment method, subject to our refund policy.
4. Pricing & Payment
All prices are displayed in Indian Rupees (INR) unless otherwise stated.
Prices may change without prior notice.
Payments must be completed through our approved payment methods before order processing, except where Cash on Delivery (COD) is available.
Applicable taxes, shipping charges, or other fees may be added where applicable.
5. Shipping & Delivery

We aim to dispatch orders within the estimated processing time. Delivery timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, remote delivery locations, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact information at the time of placing an order.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Products eligible for return must meet the conditions specified in our applicable return policy. Certain products may not be eligible for return due to their nature, hygiene considerations, or applicable laws and regulations.

7. Product Usage & Legal Compliance

Our products are intended for legal and lawful purposes only.

Customers are solely responsible for ensuring that the purchase, possession, and use of our products comply with all applicable local, state, and national laws and regulations.

THE ROLLING STONE Co. does not promote, encourage, or endorse the use of illegal substances or any unlawful activity.

8. User Conduct

You agree not to:

Use the website for unlawful, fraudulent, or unauthorized purposes.
Interfere with the website's operation, security, or functionality.
Upload viruses, malicious code, or harmful content.
Attempt to gain unauthorized access to our website, servers, or systems.
Copy, reproduce, distribute, or commercially exploit any website content without written permission from THE ROLLING STONE Co.
9. Intellectual Property

All trademarks, logos, product designs, images, graphics, photographs, text, and other content displayed on the THE ROLLING STONE Co. website are owned by or licensed to THE ROLLING STONE Co. and are protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, modification, or commercial use of our content is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by applicable law, THE ROLLING STONE Co. shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the website, products, or services.

We shall not be responsible for damages resulting from improper use, misuse, unauthorized modification of products, or use that violates applicable laws and regulations.

11. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

12. Changes to These Terms

THE ROLLING STONE Co. reserves the right to modify or update these Terms of Service at any time. Updated versions will be posted on this page with the revised effective date. Continued use of the website or placement of orders after such changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms or the use of our website shall be subject to the applicable courts having jurisdiction over Greater Noida, Uttar Pradesh.

14. Contact Us

For any questions regarding these Terms of Service, our products, orders, or services, please contact us:

THE ROLLING STONE Co.
Noida, Uttar Pradesh, India
Email: therollingstoneindia@gmail.com
Phone: 7303997956